CEO - IT Services & Consulting

# Job Description: Chief Executive Officer – IT Services & Consulting

## Position Overview

We are seeking an experienced and visionary **Chief Executive Officer (CEO)** to lead and scale our IT Services and Consulting business. The CEO will be responsible for defining and executing the company’s growth strategy, strengthening client relationships, expanding service offerings, building high-performing teams, and driving sustainable revenue and profitability.

The ideal candidate will combine strong business leadership with a deep understanding of **IT services, technology consulting, digital transformation, managed services, and enterprise solutions**.

## Key Responsibilities

### Business Strategy & Leadership

* Define and execute the company’s vision, mission, and long-term growth strategy.

* Develop annual business plans, revenue targets, and strategic priorities.

* Identify new markets, industries, service lines, and growth opportunities.

* Build a scalable and profitable business model.

* Establish strong governance, processes, and performance-management systems.

### Sales & Business Development

* Drive overall revenue growth, profitability, and market expansion.

* Build and maintain relationships with CXOs, enterprise clients, partners, and key stakeholders.

* Lead strategic sales initiatives, large enterprise deals, and key account development.

* Develop partnerships and alliances with technology providers, platforms, and consulting organizations.

* Strengthen the company’s brand, market positioning, and competitive differentiation.

### Client & Delivery Management

* Ensure high levels of client satisfaction, retention, and account growth.

* Oversee successful delivery of IT consulting, software development, cloud, cybersecurity, data, AI, managed services, and digital transformation engagements.

* Establish strong delivery standards, quality controls, and customer-success practices.

* Proactively manage major client escalations and strategic accounts.

### Financial & Operational Management

* Own P&L, cash flow, margins, budgets, and overall financial performance.

* Optimize operational efficiency and resource utilization.

* Monitor KPIs and establish a culture of accountability and performance.

* Work closely with finance and leadership teams on forecasting, investments, and cost management.

### People & Organizational Leadership

* Build and lead a high-performing executive and management team.

* Attract, develop, motivate, and retain top technology and business talent.

* Establish a strong performance-oriented and customer-focused culture.

* Develop succession plans and future leadership capabilities.

### Technology & Innovation

* Keep the organization aligned with emerging technologies and market trends.

* Drive strategic adoption of **AI, cloud computing, cybersecurity, data & analytics, automation, and digital transformation**.

* Identify opportunities to develop new technology solutions and consulting offerings.

* Ensure the company remains competitive and innovative in a rapidly changing technology market.

## Required Qualifications & Experience

* Bachelor’s degree in Business, Computer Science, Engineering, Information Technology, or a related field.

* MBA or equivalent advanced business qualification is preferred.

* **15+ years of experience** in IT services, technology consulting, software, digital transformation, or a related industry.

* Proven experience in a senior executive, CEO, COO, Managing Director, Business Head, or equivalent leadership role.

* Demonstrated track record of building and scaling an IT services or consulting business.

* Strong experience in enterprise sales, business development, strategic partnerships, and client management.

* Strong understanding of IT delivery models, consulting services, managed services, and technology solutions.

* Experience managing P&L and leading multi-functional teams.

* Strong understanding of global IT services markets and enterprise technology trends.

## Preferred Skills

* Strategic thinking and entrepreneurial mindset.

* Exceptional leadership and people-management skills.

* Strong commercial and financial acumen.

* Excellent communication, negotiation, and presentation skills.

* Strong CXO-level relationship-building capabilities.

* Ability to operate effectively in a fast-paced, growth-oriented environment.

* Strong understanding of AI and emerging technology trends.

* High integrity, ownership, accountability, and customer orientation.

## Key Performance Indicators (KPIs)

* Revenue and year-on-year growth.

* EBITDA/profitability and operating margins.

* New customer acquisition.

* Customer retention and expansion.

* Sales pipeline and deal conversion.

* Strategic partnerships and market expansion.

* Employee retention and organizational productivity.

* Client satisfaction and delivery quality.

* Growth of high-value consulting and technology service offerings.

## What We Offer

* Opportunity to lead and shape a growing technology and consulting organization.

* Significant autonomy and ownership of business strategy and growth.

* Competitive executive compensation and performance incentives.

* Opportunity to work with enterprise clients and technology partners.

* A high-impact leadership role with significant growth potential.